1. Website Contact
Important: This email is only for website feedback and technical errors. Bill complaints must go to the DISCO helpline table below, not to this email.
Email: infozyqvralabs@gmail.com
2. DISCO Helpline Table for Users
For bill inquiries, billing complaints, meter issues, voltage problems, or electricity outages, please contact your respective electricity distribution company directly using the helpline details below:
| DISCO | Helpline | Toll-Free / UAN / Complaint Centre | SMS |
|---|---|---|---|
| LESCO | Helpline 118 | Toll-free 0800-00118 | SMS 8118 |
| MEPCO | Helpline 118 | Toll-free 0800-63726 | SMS 8118 |
| FESCO | Helpline 118 | UAN 0800-66554 | SMS 8118 |
| IESCO | Helpline 118 | — | SMS 8118 |
| GEPCO | Helpline 118 | — | SMS 8118 |
| PESCO | Helpline 118 | Central Complaint Cell 0370-1341078 | SMS 8118 |
| HESCO | Helpline 118 | UAN 111-000-118 | SMS 8118 |
| SEPCO | Helpline 118 | — | SMS 8118 |
| QESCO | Helpline 118 | Head Office Complaint Centre 081-9201445 | SMS 8118 |
3. Online Complaints for All DISCOs
Consumers of any Pakistani DISCO can also register, track, and monitor electricity complaints through the federal online complaint portal or via SMS:
- PITC complaint system: ccms.pitc.com.pk
- SMS complaints: 8118